Free Remote Access Software for Providing Online Support

The users of one computer can connect to a different locations computer than their own using the remote access software. From anywhere, the user, by using an internal network, can interact with their client’s desktop at work. With the help of free remote access software, they can work smoothly as if the users are sitting in front of the desktop.

Free remote access software is beneficial for the IT business to adapt to the scattered workforce, improve collaboration, etc. This small software provides easy access to everything the users need to complete their job. Even if you are not in the office but have to accomplish your task, you can try some remote desktop software.

Why Free Remote Access Software?

Irrespective of your type of industry, a difficult task is always the IT teams face, and that is how they can resolve the computer issues, including resources networking and storage. When one end-user computer resolves an issue or investigates a problem, it affects the organization. Therefore, fixing or investigating problems includes a lot of pressure.

On the other hand, another important task is pointing out the IT teams’ barriers. For example, if an end-user gets your attention for having a problem, you want to help them back without wasting the working hours, and in this case, you require remote access software. Additionally, if someone on your IT team needs assistance whose branch office is in another building and you are physically not present there. In this case, you also need the remote access software to solve the problem or provide assistance.

The IT professionals need to fix the problems before they become a significant loss for the company, but also you need to solve the problem in a way that you were there. The free remote access software makes this entire task easy for you. Even if the users are not physically present in the place to solve the problem still, they can solve it by virtually presenting there.

All these become possible only because of the remote access software which allows the access of other computers even if you are on the other side of the world. Using the remote access software, the users can access the other side’s computers if they have permission. And the takeover of computer access includes everything such as keyboard, mouse and all.

The free remote access software can meet all your IT needs. Find the best solution and software that will work best for the team within your budget. Whether you use free, commercial products or Freemium, at first learn well about the products.

Free Remote Access Software for Windows 11/10

There are several remote access software available for Windows 11/10, and these are the following:-

  • TeamViewer
  • AnyDesk
  • ConnectWise Control
  • Goverlan Reach
  • NinjaOne
  • Atera
  • FixMe.IT
  • Chrome Remote Desktop
  • Microsoft Remote Desktop
  • RemotePC
  • UltraVNC
  • Remote Utilities


The remote connectivity solutions leading global provider is TeamViewer. Using TeamViewer, the users can connect anything, anytime and anywhere. The company offers secure remote access software, control, support, and collaboration capabilities for any online endpoints. However, Using the TeamViewer software, all types of businesses can employ their digital potential in full swing.

TeamViewer has been opened on more than 2 billion devices, and at the same time, the active online users are 45 million. This software was founded in Goppingen, Germany, in 2005, and more than 800 people are working in this company across the United States, Europe, and the Asia Pacific.

It is free for private (non-commercial) use; however, you need to purchase a license for professional use.

You can download a free copy of TeamViewer for Windows and macOS from its official website.


AnyDesk is a free unique remote access software, and it was founded in 2014 in Germany. Worldwide more than 300 million users download this software, and every month, another 14 million are added to this list. The base of this software is the unique proprietary DeskRT, Codec, which allows the user’s virtual latency-free collaboration. So you can collaborate virtually by using this app even if you are on the other side of the world or are down at the hall with lower bandwidth internet connections.

Using AnyDesk free remote access software, the users can share data, screens, etc. Even if you don’t install it, this app works fast. However, this software is free, and you can use this software as long as you want. For using this product, you don’t need to pay anything. Even when you are at home, you can serve your office work purpose by using this app. When it comes to AnyDesk, you will not get an option to complain about this.

Download AnyDesk

ConnectWise Control

Formerly ScreenConnect is now known as ConnectWise Control. This remote access software is a fast, secure, reliable, supportive, meeting, and access solution. For providing on-demand remote support, it connects instantly. Moreover, it contributes to managing machines, providing updates, and repairing computers that establish unattended access. ConnectWise Control, just like other competing remote-control solutions, includes the same features.

However, this software includes incredible characteristics that allow the users to perform better when working. The robotic process becomes flexible in significant enterprise proportions with sophisticated advanced tools. Again, it constantly keeps the operative panel’s updates and implements multifunctional and extravagant functions.

You can download ConnectWise Control from here.

Goverlan Reach

Goverlan Reach is one of the industry’s on-premises and most secure remote access software, enabling users to support their work seamlessly. The users can use this software anywhere, anytime. Moreover, the users don’t need a VPN to use this software.

Another excellent platform for remote connection is Goverlan reach. The unique characteristics of this software are easy to use, superior performance, utterly innovative interface, and for any organization, it’s highly profitable. However, this system is compatible with Windows, Android, Mac, and iPhone. The compatibility of this app is one of the comfortable aspects for the users to work on this platform.

However, Goverlan Reach automates your IT management, provides remote IT support to the users. It enables the user’s machines to secure access irrespective of their location. This remote access software is best for active directory administration, enterprise-class remote control, and password management.

You can opt for Goverlan Reach here.


Another leading solution in unified IT operations is NinjaOne, and it simplifies the IT team’s working ways. With the help of NinjaOne, the IT departments can manage, automate, and remediate their entire management-related task. Moreover, they can manage and automate the functions within a modern, fast, and intuitive platform. This software improves user satisfaction and technician efficiency.

For the past three years in G2 and Gartner Digital Markets category, one recognized and best-rated software is NinjaOne. This free remote access software is an organized, clean, and accessible web interface for all users.

You can download NinjaOne here.


For MSPs and IT service providers, the ultimate RMM solution (Remote IT Monitoring & Management) is Atera. Everything you need for the best IT management is included in Atera, and it doesn’t have those things you don’t need. Atera includes free remote access, full RMM, patch management, built-in PSA, alerts, IT automation, ticketing, helpdesk, billing, chats, etc.

Today by switching to Atera, you can save $1,000 in your business. You can grow your IT service business with unlimited devices and affordable fixed-cost pricing with no extra cost. However, Atera is free to try it today.

The most liking fact about Atera is its crisp, clean, and easy-to-use web interface, and for doing it all, this app allows one place. Moreover, 3rd party apps integration is another benefit of using this app. However, the developed system of this remote access software provides alters to the user regarding the existing and potential problems.

Here you can download and read more about Atera.


Another easy-to-use and fast remote support application are FixMe.IT. The build-in motive of this software is to provide unattended and on-demand technical assistance to clients who are staying anywhere in the world. However, using FixMe.IT users can manage up to 150 unattended machines, and it provides unlimited on-demand support to the users.

The key features of this remote access software include multi-window control, branding, multi-monitor navigation, multi-session handling, drag, and drop file transfer, and many more. Moreover, it provides recording and reporting of the session, whiteboard tools, auto-connect and reboot, and many more options. This remote access software is easy for both the users and the clients.

Here you can download FixMe.IT.

Chrome Remote Desktop

One of the essential software for free remote desktop access is Chrome Remote Desktop software. This software allows users to complete their job efficiently and conveniently. The only requirement is that both the computers need to install Chrome. Both the computers included the client’s (yours) and the computer you are trying to log in remotely.

You must install an extension in this software, and this app works through that extension. However, by creating a unique pin, you will give yourself the host’s access, and on the client-side, you can take the host’s control by logging into Chrome. As a plus, even if you are not logged into the Chrome account or Chrome is not running, you can easily access the host.

However, the functions of this remote access software are a bit limited. For example, if you need quick communication with someone on the other platform or the other hand, no chat options are available here. Moreover, file sharing now is not allowed on this platform.

Download Chrome Remote Desktop here.

Microsoft Remote Desktop

Microsoft Remote Desktop and Chrome are similar. If you are a specific type of user, this remote access software provides some basic and convenient features. However, Microsoft Remote Desktop may not be best for everyone as it has limitations.

Microsoft provides this platform for free. However, remotely, you can access the Windows PCs from other Windows computers, devices, mobile, and macs. Note that Mac is not accessible using Windows PC.

Using Microsoft Remote Desktop, the users can work with Windows any version starting from Windows 7. In addition, the software will work with any version of Windows provided that the user is running Professional, Ultimate, or Enterprise. One of the plus points is that connecting to your PCs doesn’t require authorization. But when it comes to IT assistance, it doesn’t offer a wealth of options or support file sharing.

You can download Microsoft Remote Desktop here.


RemotePC offers some additional features to the users compared to the Microsoft Remote Desktop and Chrome Remote Desktop. For example, this remote access software supports chat functionalities and file sharing. Both chat functionality and file sharing features are essential when working remotely with someone and solving a problem. Moreover, the user can access a computer using a mobile device if not tethered to a laptop or desktop host.

The most significant limitation of this remote access software is that the user can store information only for one connection. However, if you take advantage of their freemium options, things are different.

For one type of connection, the user can access only one ID and key pair. So conceivably, the user can access as many hosts as they need. But the user will not be able to store that information.

Get RemotePC


The UltraVNC works by installing a viewer and server on two different PCs. The user needs to install the server on the viewer’s computer, which he will use as a controller, and on the computer with which the user wants to connect. As a system service, the user needs to install the server, and it will always run, and the user can easily make more connections.

While you are using Ultra VNC, you may need to change your router’s settings specifically for forwarding the port. However, UltraVNC supports transferring and sharing files, clipboard sharing, and chatting between the viewer and the server. One fair warning is that compared to some other options, the download page of UltraVNC is not elegant enough.

Download UltraVNC

Remote Utilities

Remote Utilities is a free remote access software. It gives the users a competitive array of tools. After using an Internet ID to pair with two computers, and the user can access up to 10 PCs. For help with the pairing process, Remote Utilities provides several tools. The tools include a viewer for the controller computer and unattended access to a host on remote computers. For spontaneous access, it provides a run-only agent. Moreover, it provides an RU server to access the additional capabilities and route the remote connections.

Remote Utility software is available for enterprise and personal use, and it offers a lot of effective remote access capabilities. For instance, available modules include a file transfer, task manager, text chat, and power control. However, aside from the ten connections limitations, the primary limitation of this remote access software is that it works only on Windows.

You can download Remote Utilities here.

One thought on “Free Remote Access Software for Providing Online Support

  1. Alex Junior says:

    Excellent tools, but my favorite is Supremo. I think it deserves to be in this Top because it is free and very professional.

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